Last Updated: 9/12/2025

Privacy Policy

At Align, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when creating an account or filling out our matching questionnaire.

Property & Preference Information: Buy/sell preferences, budget, location, timeline, and other details used to match you with a real estate professional.

Realtor Information (if applicable): Brokerage name, license number, service areas, and other professional details required for compliance and matching.

Payment Information: If applicable, billing details related to referral fees or premium features (processed securely through our payment gateway).

Technical Information: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

  • Match clients with qualified real estate professionals.

  • Facilitate communication between clients and agents.

  • Process payments securely.

  • Send updates, notifications, and optional promotional offers.

  • Improve our platform and services based on usage and feedback.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Partner Realtors: To complete the client–agent matching process.

  • Service Providers: Trusted partners who assist us in operating our platform (e.g., payment processors, compliance services).

  • Legal Requirements: If required by law, regulation, or to protect our rights, safety, or property.

4. Data Security

We take the security of your information seriously. We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access to personal information.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at TOS@alignrealty.com

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and improve functionality. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@alignrealty.com
Phone: ‪(904) 274-0587‬

At Align, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when creating an account or filling out our matching questionnaire.

Property & Preference Information: Buy/sell preferences, budget, location, timeline, and other details used to match you with a real estate professional.

Realtor Information (if applicable): Brokerage name, license number, service areas, and other professional details required for compliance and matching.

Payment Information: If applicable, billing details related to referral fees or premium features (processed securely through our payment gateway).

Technical Information: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

  • Match clients with qualified real estate professionals.

  • Facilitate communication between clients and agents.

  • Process payments securely.

  • Send updates, notifications, and optional promotional offers.

  • Improve our platform and services based on usage and feedback.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Partner Realtors: To complete the client–agent matching process.

  • Service Providers: Trusted partners who assist us in operating our platform (e.g., payment processors, compliance services).

  • Legal Requirements: If required by law, regulation, or to protect our rights, safety, or property.

4. Data Security

We take the security of your information seriously. We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access to personal information.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at TOS@alignrealty.com

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and improve functionality. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@alignrealty.com
Phone: ‪(904) 274-0587‬